Credit Control Specialist. Job in Wolverhampton LilyLifestyle Jobs

Credit Controller

North Wolverhampton, £25,000 for 35 hours and excellent hybrid working.

Hays is proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.

Your new role

As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently.

Responsibilities

• Maintaining and managing customer accounts, ensuring timely collection of outstanding balances
• Investigating and resolving payment discrepancies, including unallocated cash
• Liaising with Local Authorities to address queries and obtain required documentation
• Handling incoming and outgoing calls with customers, including taking payments when needed
• Working towards daily targets and deadlines to support overall team performance
• Processing and allocating payments within the accounting system
• Ensuring all internal processes and controls are followed consistently
• Supporting wider credit control initiatives and contributing to ad‑hoc projects
• Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy
• Effectively organising your workload to meet competing priorities and deadlines

Qualifications

• Previous experience within credit control or a customer‑focused environment
• Strong organisational skills and the ability to manage your time effectively
• Excellent communication skills, both written and verbal, with a professional telephone manner
• The ability to analyse information and resolve issues in a clear and logical way
• A flexible approach with the ability to adapt to changing priorities
• Confidence working independently as well as part of a team
• High levels of discretion and awareness of confidentiality
• Access to transport due to the location

Benefits

• Full‑time hours (35 per week: 9:00am – 5:00pm, with a 1‑hour lunch)
• A highly attractive hybrid working model (50% home‑based – 10 days remote across a 20‑day cycle)
• Ongoing support and development within a collaborative team culture

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