Patient Experience & PALS Coordinator

The Royal Wolverhampton NHS Trust is seeking a dedicated individual to coordinate the Patient Advice and Liaison Services (PALS) and manage the complaints process. This role involves collaborating with hospital staff to ensure high-quality service and compliance with regulations.

The ideal candidate will possess excellent communication and customer service skills, with experience in complaints management and customer service environments. A degree or equivalent qualification is required.

The salary range is £32,073 to £39,043 per annum pro rata.

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