Location: Richmond, Surrey
Working Pattern: Approximately 3 days per week
Contract: Part-Time or Freelance
We are looking for a creative, organised and commercially minded Marketing & Content Manager to support our retail store and Shopify ecommerce business.
Working as part of a wider team, you will help plan and deliver marketing activity across our social media, email, ecommerce and in-store channels. You’ll create engaging content, support campaigns and product launches, coordinate with external partners and agencies, and help us understand what’s working through reporting and insights.
This is a varied, hands-on role for someone who enjoys combining creativity with commercial thinking and wants to play an active role in growing a unique retail and ecommerce business.
Responsibilities
- Support the planning, creation and delivery of marketing campaigns and promotions.
- Create content for social media, email marketing and ecommerce channels.
- Support product launches, seasonal campaigns and key trading periods.
- Liaise with our external digital marketing, website development and franchisors.
- Identify trends, opportunities and customer insights to support future content creation, scheduling and marketing strategy.
About You
- Experience in marketing, content creation, ecommerce or a related role.
- Strong communication, copywriting and organisational skills.
- Comfortable creating content for social media and digital marketing channels.
- Experience with email marketing platforms, ideally Klaviyo.
- Familiarity with Shopify or ecommerce platforms.
- Commercially minded with an interest in understanding customer behaviour and marketing performance.
- Able to work independently while collaborating effectively with colleagues and external partners.
Useful Experience
- Klaviyo CRM
- Shopify/ Square
- Canva
- CapCut or Adobe Creative Suite
- Google Analytics/ Meta Business Suite
Regular attendance at our Richmond office and store will be required for content creation, planning and collaboration.
To Apply
Please send your CV, portfolio and examples of relevant marketing, content creation, email marketing or ecommerce work, together with your salary expectations or freelance day rate and availability.
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