Repairs Supervisor

Contract | Civic Recruitment Limited | United Kingdom

Posted On 05/06/2026

Job Information

Work Experience 1-3 years

Community & Social

City Sutton

Province Sutton

Postal Code SM1

Job Description

Summary

This is a 3‑month contract position with a local authority, aimed at leading and managing a team of Direct Labour Organisation (DLO) operatives responsible for delivering responsive repairs within a social housing environment. The role is crucial in ensuring that repairs are completed to a high standard, on time, and in compliance with quality, health, and safety requirements. It also focuses on delivering excellent customer service and maintaining high levels of tenant satisfaction.

Responsibilities

• Line manage a team of up to 7 trade staff, including skilled, multi‑skilled, and unskilled workers.
• Support, develop, and performance manage staff to meet service standards and business objectives.
• Promote organisational values: High Performing, One Team, Make It Happen, and Excellent Customer Service.
• Oversee the delivery of responsive repairs and maintenance within occupied social housing properties.
• Conduct pre-, during-, and post‑inspections to ensure quality and compliance.
• Identify defects, specify works, and produce clear scopes of work and technical reports.
• Manage remedial works (snagging) and ensure completion within agreed timeframes.
• Investigate complaints and provide practical, solution‑focused outcomes.

Requirements

• Extensive experience supervising responsive repairs within a social housing environment.
• Experience managing a direct labour workforce (DLO).
• Strong understanding of building maintenance, repair sequencing, and defects.
• Experience working in a high‑volume repairs or voids environment.
• NVQ Level 2 (or equivalent) in a relevant building trade (essential).
• Full UK Driving Licence (essential).
• IOSH Managing Safely or equivalent health & safety qualification (desirable).
• Knowledge of CDM 2015 regulations (desirable).

Additional Information

• Working hours: 8 hours per day.
• The role closes on 11th June 2026, apply ASAP.

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