Working hours– Full time (35 hours per week). Standard working hours between 9am – 5pm.
Working arrangements – London, hybridhomeworking (minimum 6 days a month in office).
Are you an organized and proactive Team Manager? Do you enjoy managing processes, coordinating stakeholders and ensuring high-quality delivery in a fast-paced environment? If so, we would love to hear from you.
The Federation of the Royal Colleges of Physicians of the UK is seeking an experienced and motivated Exams Manager to lead the end-to-end delivery of our examinations, ensuring a secure, consistent and high-quality experience for candidates worldwide.
About us
The Federation of the Royal Colleges of Physicians of the UK is a collaboration between the Royal College of Physicians of London, the Royal College of Physicians of Edinburgh, and the Royal College of Physicians and Surgeons of Glasgow. Collectively, the colleges represent over 50,000 physicians worldwide.
The Federation develops and delivers services to support doctors throughout their careers, including:
- Examinations – Membership of the Royal Colleges of Physicians of the UK (MRCP(UK)) and Specialty Certificate Examinations (SCEs)
- Training – Joint Royal Colleges of Physicians Training Board (JRCPTB)
- Continuing Professional Development (CPD)
The role
As Exams Manager, you will be responsible for the operational delivery of examinations, ensuring they are delivered securely, efficiently and in line with agreed standards and timelines.
Working closely with senior colleagues, you will oversee the full exam lifecycle, from planning and scheduling through to results delivery, while managing key relationships with internal teams, suppliers and stakeholders.
You will play a central role in maintaining quality, driving continuous improvement, and ensuring an excellent candidate experience.
Key responsibilities
- Leading the end-to-end operational delivery of examinations
- Managing and developing team members
- Managing exam cycles, timelines and logistics to ensure accurate and timely delivery
- Acting as the primary point of contact for operational matters relating to exams
- Coordinating with internal teams, suppliers and venues to support smooth delivery
- Monitoring operational performance, identifying risks and implementing solutions
- Ensuring compliance with regulatory, quality and security standards
- Supporting the development and improvement of systems, processes and ways of working
- Handling escalations and resolving operational issues effectively
Ideal candidate
- Proven experience delivering complex operational processes or assessments/examinations
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Excellent attention to detail and a commitment to quality and accuracy
- Experience working in high-stakes or time-sensitive environments
- Strong communication and stakeholder management skills
- The ability to analyse data and use performance information to inform decisions
- High levels of digital literacy, including strong MS Office skills
- Experience in professional exams or qualifications delivery (desirable)
Benefits
- Annual leave
- Mental health activities and sessions
- Health cash plan and employee discounts
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
#J-18808-Ljbffr…