Assistant Manager (Kitchen) -Shoreditch High Street, 192

Overview

Assistant Manager at Pret. We are makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. As an Assistant Manager, you will support the General Manager in overseeing daily store operations, lead and motivate the team to deliver outstanding customer service and consistently high-quality food, and foster a positive and inclusive work environment built on teamwork and camaraderie.

Responsibilities

• Support the General Manager in overseeing daily store operations to ensure everything runs smoothly.
• Help lead and motivate the team to deliver outstanding customer service and consistently high-quality food.
• Foster a positive and inclusive work environment built on teamwork and camaraderie.
• Lead from the front to ensure exceptional customer experiences and resolve issues promptly.
• Assist in training and developing team members, helping them grow professionally within Pret.
• Work closely with front-of-house and back-of-house teams to contribute to efficient service.
• Uphold health and safety standards and support stock control through stock ordering, stock takes, and waste reduction.
• Be a proactive in-store champion, coaching and mentoring the team to maintain Pret standards and high spirits.

Experience and Qualifications

• Experience in retail or hospitality, with the ability to lead a team, drive profit, and deliver great customer experiences while maintaining energy and standards.

Salary and Benefits

• £34,654 – £35,654
• 15% quarterly bonus
• 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days with tenure
• Free private medical cover with option to add family or partner at additional cost
• 4% pension contribution matched by Pret, rising to 5% after 5 years
• Life assurance at 3x annual salary
• Loyalty award for 5, 10, 15, 20 years’ service
• Flexible Benefits Platform with lifestyle discounts
• Season ticket loans
• Healthcare cash plan
• Financial wellbeing provisions
• Free mortgage services
• Sabbatical after 3 years
• Opportunities to support The Pret Foundation
• Comfortable free shoes to wear on shift

Additional Information

• Individual opportunities for growth, including fully funded professional qualifications (apprenticeships Level 3) and internal transfer options.
• Diversity and belonging — everyone is welcome and valued.
• Pace and variety — fast-paced work with opportunities to build a diverse skill set.
• Community and purpose — support for The Pret Foundation and social impact initiatives.

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