Floating Support Worker
Location: Covering the South West (Exeter, Somerset, Mendip & Dorset)
Hours: 37.5 hours per week
Salary: £28,655 per year
Duration: Permanent
About the Role
An opportunity has arisen for a Floating Support Worker to join a dedicated team supporting individuals experiencing homelessness and complex needs across the South West. You will provide flexible, person-centred support across a range of settings including supported housing and outreach services, stepping in where additional capacity is required. The role is varied and fast-paced, with work delivered across multiple locations and no two weeks the same. You will support individuals facing challenges such as homelessness, mental health difficulties, substance misuse, and other complex needs, helping them to build independence, stability, and positive life outcomes.
Key Responsibilities
- Deliver tailored, person-centred support to individuals with a range of complex needs
- Use a strengths-based and trauma-informed approach to encourage positive engagement and progress
- Support clients to access relevant services through effective advice, guidance, and signposting
- Maintain accurate, timely, and detailed case notes and client records
- Work collaboratively with partner agencies to ensure coordinated support and safeguarding
- Promote independence, stability, and long-term positive outcomes for clients
About You
- Flexible approach to working, including early mornings, evenings, and occasional weekends
- Strong understanding of homelessness, mental health, substance misuse, and complex needs
- Confident communicator with the ability to build trust and positive professional relationships
- Able to work effectively in a fast-paced, changing environment
Benefits
- Access to a Rewards Platform, including an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave plus bank holidays, including an extra day off for your birthday (rising to 30 days with service, pro rata for part-time staff)
- 30% staff discount in selected charity shops
- Competitive pension scheme
- Supportive working culture with regular supervision and strong emphasis on staff feedback
- Ongoing career development opportunities, including free monthly training sessions
- Eligibility for a Blue Light Card, offering discounts across a wide range of brands
- Access to reflective practice sessions with external facilitators
Requirements
- Full UK driving licence and access to your own vehicle (business insurance required)
- Willing and able to travel across the South West region
To apply or for more information, please call Cali Webb on 0117 923 9100 or submit your most up-to-date CV on the job site.
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