Sales Support Assistant
Location: Sywell, Northamptonshire
Full-time | On-site | Job ref: SLS001 | Closing date: 30th June 2026
About the role
The Sales Support Assistant plays a key role in supporting the sales team within a fast‑paced exhibition event design and build industry. This position ensures the smooth coordination of sales activities, assists with client communications, and aids the sales team in the management of a project from initial enquiry through to project delivery. The role requires Microsoft Office competency, strong organisational skills, attention to detail, independent research, and the ability to work collaboratively across departments. This is an interesting position with the opportunity for you to grow and develop.
What you’ll be doing
Sales & Administrative Support
- Provide day‑to‑day administrative support to the sales team
- Prepare and format proposals, quotations, and client presentations
- Maintain and update CRM systems with accurate client and project information
- Assist in tracking sales leads, opportunities, and pipeline activity
- Coordinate meeting schedules, site visits, and client calls
- Market research
Client Coordination
- Act as a point of contact for client enquiries, ensuring timely responses
- Support the onboarding of new clients and projects, as well as existing clients
- Liaise with clients to gather project requirements, timelines, and necessary assets
- Maintain professional and consistent communication with clients
Project Support
- Setting up jobs, using our internal system
- Work closely with production and other departments to ensure alignment on projects
- Assist in preparing project documentation, including client briefs
- Track project timelines and flag any risks or delays to the sales team
- Support post‑project follow‑ups, feedback collection, and reports
Operational & Financial Support
- Assist in generating purchase orders
- Monitor budgets and support margin tracking on projects
- Help ensure all sales documentation complies with company processes and standards
What we’re looking for
An Elevated Enabler – We’re looking for an organised and proactive Sales Support Assistant who enjoys working as part of a collaborative, fast‑paced team. With a positive approach and clear communication style, you’ll help keep sales activity running smoothly and support the journey from initial enquiry through to project delivery.
Key Skills & Experience
- Ideally, previous experience in a sales support, administrative, or coordination role (experience in exhibitions, events, or creative industries is advantageous)
- Strong organisational and multitasking abilities
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Strong Excel skills, with supporting knowledge of Word, PowerPoint, and CRM systems
- Ability to work under pressure and manage competing priorities
- A team‑oriented mindset with a proactive and flexible approach
Desirable Attributes
- An interest in event or exhibition design and production
- Experience working in a project‑based or creative environment
- Commercial awareness and an understanding of sales processes
What we offer
- A supportive, people‑first working environment
- Opportunities to learn, grow, and develop
- A collaborative team culture built on trust
- Competitive salary (dependent on experience)
- Workplace pension
- 25 days annual leave
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