Parts Advisor

Parts Advisor Required for a Reputable Franchise Dealership in Ayrshire Offering Competitive Salary and Benefits

Our client, a reputable franchised dealership located in the Ayrshire region, is seeking a highly motivated Parts Advisor to join their experienced team. This opportunity is ideal for skilled professionals with a solid background in motor trade parts department operations. The successful Parts Advisor will play a vital role in providing excellent customer service and maintaining efficient parts stock management.

Benefits

• Basic salary up to £30,000 DOE
• Bonus scheme based on performance
• 42.5-hour weekly contract or flexible working hours to accommodate individual needs
• Training courses and professional accreditations
• Opportunity to work within a well-established, family-run independent franchise dealership
• Supportive team environment with ongoing career development

Duties as a Parts Advisor

• Manage and organise parts stock to ensure accurate stock levels
• Confirm and advise customers on the correct parts needed for repairs or servicing
• Maintain up-to-date records of stock movements and transactions
• Upsell parts and accessories to maximise sales opportunities
• Provide exceptional customer service to both trade and retail customers
• Work efficiently under pressure in a fast-paced environment
• Collaborate with the workshop and service departments to ensure parts requirements are met promptly

Requirements

• Previous experience within a parts department of a motor trade dealership
• Excellent product knowledge and understanding of automotive parts
• Strong organisational skills and attention to detail
• Ability to work effectively under pressure and handle multiple tasks
• Great communication skills with a customer-focused approach
• Ability to upsell and maximise sales opportunities
• Full UK driving licence preferred

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