Compensation and Bonus
Starting salary: £26,000, increasing to £26,500 after probation. Monthly bonus up to £200.
About the Role
We are looking for candidates who bring a customer‑focused approach. Previous office or contact centre experience is not essential; you will be comfortable communicating with people via phone and email. This role is office based at our Head Office in Abingdon, Oxon.
Work Schedule
Teams work slight shift patterns over a 5‑day, 37.5‑hour week to cover 8am to 8pm, with a weekend on a rota basis (approximately one every five weeks). Part‑time, school hours, afternoon/evenings or weekend schedules can be discussed.
Benefits
- Generous employer pension; up to 8% matched contribution
- Income protection & life assurance
- 25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your birthday off
- Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
- Unlimited access to our online Learning Management System
- Long service benefits and monthly employee recognition
- Enhanced maternity and paternity provisions
- Flexible working environment
- Health & well‑being initiatives and company‑funded social events
Company Overview
Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company developing fibre‑to‑the‑premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.
Our Approach
Mission: Empowering communities with brilliant broadbandVision: Connected CommunitiesValues: Own it, Find the Right Way, Work Together, Win Together
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