Customer Service Assistant

Company: Compass Group PLC
Apply for the Customer Service Assistant
Location: Chippenham
Job Description:

About the role

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You’ll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key responsibilities

  • Preparing delicious, high‑quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Qualifications & skills

  • Have an enthusiastic can‑do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety‑first mindset
  • Have experience within a similar catering‑related role, but this isn’t essential

Part of Compass Group UK & Ireland, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

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Posted: June 8th, 2026