Stewards are responsible for the safety, security and service of all customers, staff and performers at the event.
About the Tattoo
Behind every Tattoo performance is an extraordinary Cast and Crew. Our success is built on the energy, professionalism and passion of the people who make it happen. Together, we create an unforgettable experience for our audience while proudly supporting Military and Arts charities. Working with us means being part of something truly special. It’s fast‑paced, inspiring and full of opportunity – a chance to build skills, make lasting friendships, and contribute to an internationally renowned event.
Duration
This is a temporary position from 6 to 29 August 2026 (with staff training sessions taking place between 27 July to 5 August 2026).
Working Hours
As a Security Steward, you will work a minimum of 38.5 hours between 18:00–00:00 Monday to Friday and 15:30–00:00 on Saturdays and Friday 28 August 2026, although additional hours may be required. This role is primarily based within the event area and outside of the ticket barriers at The Edinburgh Castle Arena.
Key Duties and Responsibilities
- Be polite, welcoming, friendly and ready to offer assistance to the audience at all times.
- Represent the Tattoo and uphold the event’s positive impression and core brand values in all activities.
- Provide clear information and directions to the audience.
- Be familiar with the layout of the site and assist the audience by giving information about the available facilities including first aid, toilets, water, welfare and facilities for people with special needs.
- Handle customer queries and resolve minor issues promptly.
- Recognise unsafe crowd conditions to ensure the safe dispersal of audience and the prevention of overcrowding.
- Assist guests with accessibility issues where applicable.
- Understand responsibilities towards the health & safety of all categories of audience, other staff and themselves.
- Be familiar with the arrangements for evacuating the audience and undertaking specific duties in an emergency.
- Respond to emergencies, such as early stages of a fire, raising the alarm and taking the necessary immediate action.
- Communicate confidently and clearly with customers in the event of an incident.
- Put in place and manage road closures and queue management systems.
Rate of Pay
£13.45 per hour
Location
The Edinburgh Castle Arena
The deadline is Sunday 14 June 2026 at 23:55.
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