Night Front Desk, Guest Services & F&B Lead

IBIS is seeking a Night Shift Team Member in Birmingham. This full-time role involves welcoming guests, managing guest feedback, and conducting night audits. A previous customer service background is essential, while hotel experience is a plus.

Benefits include a pension scheme, discount card for Accor Hotels, training and development opportunities, and more. This role requires working weekends and public holidays, with an average of 40 hours per week at £13.25 per hour.

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