£25,802 to £26,582 per annum (for exceptional performers, there is scope for further progression up to £30,569 per annum).
OnsiteThis role will be based on site, primarily in the named location.
Key Responsibilities
- Providing a welcoming, safe and secure environment and encouraging all site users to promote a secure environment through their own conduct.
- Providing advice, guidance and support on all security‑related matters across multiple sites, ensuring continued excellence in performance, profile and service.
- Planning and delivering proactive patrol strategies aligned to specific risk profiles and adapting them as needed based on dynamic security demands.
- Compiling comprehensive reports, conducting initial investigations into security breaches or incidents of crime, and identifying crime trends.
- Investigating breaches of security and student discipline and assisting in enabling further action.
- Cooperating with police and other external agencies in investigating all criminal activity affecting the University and its users.
- Undertaking regular patrols of all University buildings and grounds, checking the security and safety of all property.
- Providing a dedicated University key‑holder service, ensuring timely locking and unlocking of all areas and buildings.
- Managing security equipment including alarms, CCTV, access control and car park management systems and reporting defects.
- Carrying out vehicular access‑control duties and monitoring parking regulations.
- Providing cover for security resilience across wider university sites and maintaining security databases, reports and event logs.
- Acting as a first‑aid responder after appropriate training.
- Preparing call‑out procedures for tradesmen, contractors and emergency plans.
- Adjusting working hours and arrangements as necessary.
- Providing any other duties as appropriate by the Head of Security.
Qualifications and Requirements
- Academic foundation and a full, clean UK driving licence.
- Experience in a fast‑paced security setting with front‑line security and customer service experience.
- Proven experience in a similar customer‑facing or security‑oriented role.
- Proven experience of working in a busy customer service environment.
- Proven experience of providing excellent customer service.
- Proven experience of conducting minor investigations and compiling written reports.
Skills, Knowledge & Abilities
- Ability to handle incidents in a busy and unpredictable environment.
- Ability to deal with conflict and difficult situations calmly and effectively.
- Ability to offer exceptional customer service and engagement with students, staff and visitors across all University estates.
Business Requirements & Benefits
- Willingness and flexibility to travel and work between University and external sites in a cost‑effective and timely manner.
- Completed enhanced DBS with barred check.
- Valid level 2 Door Supervisor SIA Licence.
- Suite of holistic well‑being benefits and support including family‑friendly policies, generous sick pay, comprehensive Employee Assistance Programme, staff discounts at high‑street retailers, discounted onsite gym, employer‑funded Private Health Insurance, holiday purchase, Cycle to Work scheme, a flexible working environment and a commitment to personal and professional development.
Equity, Diversity and Inclusion
The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation. We are Disability Confident Employers and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes. We also support a trans and non‑binary inclusive environment through continuous review of our policies, guidance and training.
Contact
For further information and informal enquiries regarding the role, please contact Amer Shams, Head of Security via a.shams@derby.ac.uk.
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk.
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