Housekeeping Supervisor

The Lygon Arms is a historic luxury hotel in the heart of Broadway with 86 bedrooms, set within peaceful gardens and offering a warm, relaxed guest experience.

We’re looking for a hands-on Housekeeping Supervisor to join our close-knit, supportive housekeeping team and work alongside an experienced Head Housekeeper and Deputy Head Housekeeper.

This is a floor-based role, focused on quality, teamwork and setting standards — not admin-heavy.

The role (what it’s really like):

• Working side-by-side with the housekeeping team on shift
• Checking bedrooms and public areas to agreed standards
• Stepping in to clean rooms when required and leading by example
• Supporting daily room allocations and team organisation
• Helping train and support team members in a calm, practical way
• Working closely with Reception and Maintenance around room readiness
• Supporting lost property and key control processes
• Covering senior team members when needed, with full support

You’ll never be on your own! This role is part of a strong management structure with guidance always available.

About you:

• Experience in hotel housekeeping (supervisory or senior room attendant level)
• Comfortable being hands-on and visible on the floor
• Strong eye for detail and pride in your work
• Confident communicating with a small, friendly team
• Reliable, practical and team-focused

Luxury hotel experience is welcome but not essential.

What’s in it for you:

• £29,620 salary + service charge (circa £4k)
• Staff accommodation available
• Meals on duty
• Supportive management and a positive team culture
• Career development and training opportunities
• Friends & family hotel rates
• 25% food & beverage discount
• Spa discounts, healthcare cashback & team events

If you enjoy being part of a supportive team and taking pride in well-run rooms, we’d love to hear from you.

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