Retail Assistant Manager

What makes a successful Assistant Manager?

• You’ve got a minimum of 2 years’ experience as a Travel Consultant with a proven sales record.
• You’re a problem‑solving leader with the ability and experience to coach, develop and motivate a team to maximise job satisfaction and performance.
• You have a customer focused approach to work towards and achieve individual and team sales targets.
• You’re an enthusiastic and positive team player with a commitment to contribute to the growth of the business as well as the colleagues in your team.
• You live and breathe travel & tourism and so you have exceptional product knowledge.
• Your organisational and time‑management skills help you always stay on top of your tasks.

What will you do as an Assistant Manager?

• Assistant Managers are integral to the effective day-to-day running of our branches. You will assist the branch manager in maximising sales and ensuring the profitability of the branch.
• Career development is key – you will assist in supervising and coaching your team.
• You will represent the branch in promotional events to increase the exposure; and use social media to promote offers, generate customer engagement and sales leads.
• You will lead your team by example and set standards by achieving your own sales targets and learning & development objectives.
• You, along with your branch manager, will ensure your team is motivated and effective so that the branch can benefit from the productivity.

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