Sales Associate

Position

Sales Associate – Part Time (24 hours per week), Sheffield

Responsibilities

• Act as the first point of contact for customers, offering friendly, knowledgeable service.
• Help customers explore the world of cycling, learning about innovative products.
• Support customers in finding exactly what they need.
• Create warm, meaningful interactions and listen closely to understand each customer’s goals.
• Offer thoughtful recommendations that enhance the customers’ cycling journey.
• Build lasting relationships with riders in the community, encouraging repeat visits.
• Work effectively within a fast‑moving, team‑oriented environment.
• Demonstrate dedication to hospitality, a willingness to learn, and a desire to provide exceptional service.

Desired Qualifications & Skills

• A positive, “happy to help” attitude and the desire to make each customer feel supported.
• A warm, approachable manner with great listening skills and a passion for genuine hospitality.
• Strong communication with both customers and teammates.
• An interest in building long‑term customer relationships and creating your own client community.
• A commitment to delivering an amazing experience for every rider who comes through our doors.

Benefits

• 25 days annual leave per year, plus bank holidays.
• Discounted employee purchase scheme on bikes, parts and accessories.
• 24/7 employee assistance program and counselling services.
• 24/7 virtual GP services.
• Healthcare cashback scheme.
• Gym membership discounts and discounts on other health and wellbeing brands.
• Annual paid time off for charity work.
• Death in service benefit.
• Cycle to work scheme.
• Salary sacrifice EV vehicle scheme.

#J-18808-Ljbffr…