Trade Counter Sales Assistant / Delivery Driver. Job in Worcester LilyLifestyle Jobs

Role Details

Role: Trade Counter Assistant / DriverHours: 44 per week – Permanent role, 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday rotaSalary: £29,080.48 basic salary per yearBonus / OTE: Realistic total earning potential of up to £32,680.48 per yearBenefits: Healthcare Cash Plan, 3x Salary Life Assurance, High Street DiscountsStaff DiscountLocation: Site Based

Benefits

• Christmas shutdown period
• Occasional Saturday work on a rota basis
• No Sunday opening
• Branches close at 4:30pm during the week to support work/life balance
• FREE Healthcare plan for all employees
• Exceptional monthly branch bonus
• Industry leading induction and training programmes
• Excellent opportunities to grow and progress your career

Responsibilities

• Hands‑on work closely with the Branch Manager and Branch Supervisor in day‑to‑day branch operations
• Responsible for trade counter sales to achieve sales targets and confidently communicate product knowledge to customers
• Provide exceptional customer service to new and existing customers
• Pick, load and deliver products to customers via Eurocell’s 3.5‑tonne flatbed trucks and LWB vans
• Plan routes, safely drive, and maintain the company vehicle
• Support the Branch Manager with timely actions and activities
• Comply with Health and Safety, company policies and procedures
• Ensure excellence in customer service, operational standards and branch sales targets are achieved
• Develop and maintain positive customer relationships to help meet sales targets
• Assist in the delivery of branch operations
• Provide support and assistance to branch colleagues as required
• Maintain branch standards, including warehouse and stock management, front‑of‑house cleanliness and point of sale

Qualifications

• Passion and energy to deliver exceptional customer service
• Hands‑on, customer‑focused approach, confident and happy to serve customers
• Commercial approach to drive sales and maximise margins while ensuring customer satisfaction
• Good organisational skills with the ability to prioritise and use own initiative
• Confident IT user, experience of MS Office and industry‑standard software such as SAP
• Full and valid driving licence (FLT licence would be an advantage)
• Previous branch stock‑take experience an advantage
• Comfortable working in a small team and occasionally alone
• Experience in a similar trade / builders merchant / retail, glazing or uPVC environment an advantage

What We Offer

• Competitive basic salary of £27,936 per year (previously referred as £29,080.48)
• Excellent monthly bonus scheme, could bring total earnings to up to £31,536 per year
• 25 days holiday plus statutory holidays – normally 33 days in total each year
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your annual salary during Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates
• Company pension plan
• Employee discount on Eurocell products
• Discounts across many well‑known online and high‑street retailers
• Blend of training, including e‑learning and on‑the‑job training to help career development
• Care First Employee Assistance Programme – confidential support 24h/365
• Colleague Referral Programme – reward for successful referrals
• Excellent opportunities to grow with us and progress your career

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