Blackpool Teaching Hospitals NHS Foundation Trust
Radiology Booking Clerk/Receptionist
Closing date: 17 June 2026
To provide a comprehensive appointment and reception service for imaging examinations for all wards and departments at Blackpool Teaching Hospitals NHS Foundation Trust, GP’s and all other users of the service. Ensure waiting list targets are met highlighting progress and any anticipated problems associated with meeting the targets.
Main Duties
An opportunity has arisen for a suitable candidate to join our busy, demanding clerical team working in the Imaging Department. You will be motivated, enthusiastic, with excellent communication skills and able to work effectively as part of a team. The maintenance of patient confidentiality and excellent customer care skills are essential for this role. You should have a proven record of working within a clerical environment, having undertaken first line administrative responsibilities. You should have excellent IT skills. Knowledge of the Radiology Department and Radiology Information Systems would be an advantage but this is not essential. Previous NHS experience would also be useful. Training on specific hospital systems will be given.
Job Responsibilities
Applications are invited for the post of Receptionist / Booking Clerk at Blackpool Victoria Hospital. This post will involve working at multiple locations on the Fylde Coast with your main base at Blackpool Victoria Hospital, so you must be able to work flexibly in your location of work. Please note that the Imaging Department operates an extended working day, 7:30am to 8.00pm Monday to Sunday. Flexible hours of working will be expected across the working week. Enhancements are payable for unsocial hours.
Person Specification
Qualifications
- Educated to GCSE standard with A-C (Maths & English)
- Working knowledge of Microsoft Office – Word, Excel
- ECDL or equivalent NVQ in Customer Services
Work Experience
- Experience working in customer focused environment
- Previous experience working in health care environment
Skills
- Able to work as part of a team
- Able to use own initiative
- Excellent organisational skills
- Able to multi task
- Keyboard Skills
Personal attributes
- Willing to learn new skills
- Helpful and attentive to the needs of patients
- Able to work flexibly
- Sensitive to patient confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
£25,272 a year per annum (pro rata for part time)
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