Front of House Host

Company: BCP Council
Apply for the Front of House Host
Location: Bournemouth
Job Description:

The pay for this role will be £30,518 (pro rata for part time colleagues).

We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team.

Are you ready to bring smiles to thousands of visitors along our stunning coastline? We’re looking for enthusiastic, customer-focused Front of House Host to join our vibrant team at the Pierview Kitchen Bournemouth and Boscombe.

What You’ll Do

  • Welcome guests and deliver outstanding customer service.
  • Take and prepare orders – from fresh coffee to seaside treats.
  • Operate tills and handle payments accurately.
  • Keep our cafés sparkling clean and safe, following food hygiene and health & safety standards.
  • Support opening/closing routines and adapt to changing priorities in a fast‑paced environment.
  • Place supplier orders to replenish stock.
  • Manage staffing levels in the absence of the Catering supervisor.

What We’re Looking For

  • Previous experience in hospitality or catering.
  • Excellent communication skills with a friendly, professional attitude.
  • Ability to remain calm under pressure and work effectively as part of a team.
  • Flexible and reliable, with availability to work weekends and bank holidays.
  • Previous experience in supervising staff preferred.
  • Confidence in restocking counters and displays in line with stock rotation and management requirements, ensuring items are well‑presented and readily available for customers.

Why Join Us?

  • Be part of a fun, supportive team in a beautiful seaside setting.
  • Gain valuable experience in a dynamic hospitality environment.
  • Training provided to help you succeed.

Requirements

  • NVQ level in Hospitality or Basic Food Hygiene Certificate.
  • Right to work in the UK (valid ID & National Insurance number).
  • Comfortable working indoors and outdoors in all weather.
  • Ability to lift and carry items safely.

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

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Posted: June 8th, 2026