People Partner

Company: itsu
Apply for the People Partner
Location: London
Job Description:

People Partner role

Core Responsibilities

  • Work in partnership with all support functions to deliver key people and operational initiatives, which align with itsu strategy.
  • Execute the employee lifecycle seamlessly and accurately.
  • Ensure General Managers and Operation Managers understand how and when to escape ER issues to the ER Partner.
  • Be aware and proactively advise on the creation of the any performance improvement plans for the shop teams.
  • Lead and drive key people initiatives and projects, with support of operations and the wider people team
  • Work collaboratively with the Talent team to support with recruitment, when needed.
  • Support the L&D team in delivering people focused training programmes to upskill management competency and HR capability within shop operations. Providing insights and expertise to inform content and delivery.
  • Responsible for weekly and monthly reporting on people KPIs and insights.

this is you

  • Communicate beautifully, both in written format and interpersonally.
  • A key contact in your circle and regular visitor to shops.
  • Commercially focused.
  • Interest in digital and data acumen, to ensure a deeper understanding of how data, digital and technological trends can help strengthen our business.
  • Prioritise employee experience and the employer brand.
  • Seek opportunities to collaborate with operations and the wider people team.

Perks & Benefits

  • A competitive salary
  • Flexible working, including 1 day a week from home, and up to 2 week a year working from abroad
  • Generous time off allowances including bank holidays
  • Free breakfast and snacks available everyday
  • A free itsu lunch whenever you are in the office and 50% off in all stores, for when you are not
  • We cover a variety of different benefits such as physical, mental, financial, environmental and social wellbeing
  • An array of business events and socials throughout the year

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Posted: June 8th, 2026