General Manager Vacancy
Victoria, Paddington, W2 2NH – Live In
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don’t just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next – define the essence of who we are.
This stunning listed pub occupies a wonderful location close to Paddington and a stone’s throw from Hyde Park, operating over 2 floors full of charm and character, with a bar and flexible dining on the ground floor. The Library and Theatre Bar areas are used for diners, larger tables and small functions, along with a very popular outside terrace. Whilst frequented by tourists, there are many regulars who form a key part of the success of the pub, known by name to the team.
Turnover is 56/44 food‑led, business peaks with the festivals in Hyde Park; however this is a consistent business which trades well all year. With perfect standards, the best Cask ale and wonderful fresh food, exciting specials all play a key role along with exceptional hospitality.
We’re searching for a General Manager who:
- Will relish the opportunity at this iconic site and take it forward
- Leads from the floor, the perfect Host – especially at peak times, building trust with guests and team
- Can drive performance through detail: standards, right people, right place, right time and guest experience
- Values team culture, coaching and development
- Brings ideas to grow covers and volumes without losing the pub’s soul
- Lives Fuller’s values, doing what’s right and being part of the family
The position is live in and comes with a 3‑bedroom flat. This role would suit an existing General Manager looking for their next challenge.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings with Wagestream. This means you won’t always need to wait until payday.
What we look for in a General Manager:
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision‑making skills.
- Ability to take ownership of problems.
- Great communication skills.
- Passion for fresh food, great wines and engaging service.
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