STORE MANAGER – MENSWEAR TAILORING
London City
Salary up to £40,000 + Bonus
Full‑Time, 40 Hours – Permanent
About the Brand
A distinguished British heritage brand, renowned for its exceptional craftsmanship, timeless style, and dedication to quality. Established in the early 20th century, this company has become a leader in premium menswear and womenswear, specialising in expertly tailored shirts, formalwear, and refined accessories.
The Role
We are seeking a commercially driven, customer‑focused Store Manager to deliver operational excellence and drive performance at our London location.
Key Responsibilities
- Run the store, ensuring KPIs and sales targets are achieved
- Deliver exceptional customer service, leading by example and fostering a client‑focused culture
- Assist in training, coaching, and motivating the team to ensure high levels of performance and engagement
- Maintain visual merchandising standards in line with brand guidelines
- Manage stock levels, deliveries, and inventory processes
- Handle customer feedback and resolve any issues promptly and professionally
- Ensure all health, safety, and operational procedures are followed consistently
Profile & Experience
- Minimum 2 years of experience in an assistant management or Store Manager role within premium/luxury retail, ideally menswear
- Proven track record of driving sales and supporting commercial success
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- Highly organised with strong attention to detail
- Confident using Microsoft Office and retail POS systems
- A genuine passion for fashion and tailoring
Benefits
- Competitive salary with a performance‑based bonus
- Generous staff discount
- Career development and progression opportunities
- Ongoing training and brand immersion
- Dynamic and supportive working environment
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