Strategic Leader, Public Sector Customer Services

Ealing Council (London Borough of Ealing) is looking for an experienced Assistant Director of Customer Services to join their leadership team at Perceval House. This role is crucial for driving customer-focused initiatives and ensuring high standards of service delivery across the borough.

The successful candidate will lead a diverse team, shape strategies to enhance customer experience, and collaborate with partners to improve service integration. Strong leadership within the public sector and strategic planning skills are essential for this role.

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