Director, Strategic Customer Success & Adoption

PassFort is seeking an experienced customer success professional to ensure client satisfaction and retention throughout their journey. With a focus on relationship-building and collaboration, you will act as a trusted advisor, using data to enhance customer interactions and troubleshoot issues.

The ideal candidate will have a strong background in customer success or support roles, excellent communication abilities, and an understanding of APIs and SaaS. This role offers the opportunity to significantly impact client relationships and business strategy.

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