Join the teams behind The Ivy Collection, Caprice Holdings and The Birley Clubs, and be part of something where standards really matter.
As our Food Safety & Compliance Lead, you’ll play a key role in protecting the integrity of our menus, our suppliers, and the experience we deliver to every guest. From food safety and allergen management to supplier standards, this is a hands‑on role at the heart of the business, making sure everything is delivered consistently and to the level we’re known for across every site.
Key Responsibilities
Own Allergen & Nutritional Accuracy
- Approval of raw ingredient allergen and nutritional information.
- Ensure all product specifications are accurate and filed/stored correctly.
- Keep guest‑facing online ingredient lists, allergen data, and nutritional information accurate and up to date
- Support with HFSS calculations when required.
- Ensure all recipe specifications are compliant, clear, and aligned with brand standards
- Work closely with teams to roll out updates quickly and accurately
- Maintain high data integrity and consistency across the estate
Manage Supplier Compliance
- Review and approve supplier documentation and maintain accurate certification records
- Challenge, query, and ensure suppliers meet our food safety standards
- Keep supplier records organised and audit‑ready at all times
- Ensure any third‑party audits of suppliers are completed in line with agreed terms.
- Visit suppliers and support with audits and investigations.
Handle Incidents & Protect the Brand
- Take the lead on food poisoning allegations, ensuring they are handled professionally, thoroughly, and in line with legal and company requirements
- Manage food safety supplier complaints from start to resolutionTrack, elevate, and close out issues effectively
Coordinate Sampling & Testing
- Organise product sampling and testing programmes
- Investigate and follow up on any issues identified
Skills & Experiences
- Experience in a food safety, compliance, or quality role within hospitality or food service
- Strong working knowledge of Comtrex
- Food Technology / Science Qualification (desirable)
- Level 3 Food Safety or equivalent (essential)
- Level 3 Health & Safety (desirable)
- Solid understanding of allergen management, HACCP, food safety legislation and microbiology food standards.
- Highly organised with exceptional attention to detail
- Confident communicator who can work with all shareholders
- Able to manage multiple priorities in a fast‑paced environment
Benefits & rewards
- 50% discount for you and up to 3 friends when you dine in our Ivy restaurants.
- 30% discount in the wider group restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Location: Based between our Head Office in Fitzrovia, with regular visits to our restaurants.
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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