Customer Support Team Lead – Hybrid in Brighton

Avanti Recruitment is looking for a Customer Support Lead in central Brighton. This role combines team leadership with hands-on support responsibilities while managing a team of Customer Support Executives. The successful candidate will be actively involved in resolving customer issues and improving workflows through automation and AI.

You’ll play a key part in enhancing the overall support experience, and you will work closely with various teams to ensure customer insights drive future improvements. Enjoy a hybrid working environment with benefits including up to 30 days annual leave.

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