Salesforce Product Owner

Requirements

• If you’re ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail!

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• Proven experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role

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• Solid knowledge of Salesforce platform capabilities and features (e.g. Sales Cloud, Service Cloud)

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• Strong stakeholder management skills, you’re good at gathering requirements and turning business needs into clear, actionable plans

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• Able to document and map processes and customer journeys clearly, using whatever tools help tell the story

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• Confident managing a product backlog and running agile ceremonies, with hands-on experience in tools like Jira

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• A natural communicator who can bridge technical and non-technical perspectives without losing anyone along the way

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• Someone who thrives when things move fast, you’re comfortable juggling priorities and keeping multiple stakeholders in the loop

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• If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready?

What the job involves

• At Cazoo, you’ll be part of a team that’s revolutionising the way people buy and sell cars

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• Reports To: Head of Commercial Operations

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• We’re looking for a Salesforce Product Owner to act as the strategic bridge between our Salesforce development team and the wider business

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• In this role, you’ll facilitate the delivery of Salesforce solutions that directly support our strategic goals, ensuring the platform evolves in step with business priorities

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• You’ll own the Salesforce product backlog, capture business requirements, and drive smooth delivery across agile sprints and project cycles

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• This role sits at the intersection of business engagement, agile delivery, and product ownership and it’s one where you’ll make a real difference

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• Build strong relationships with internal stakeholders across departments to deeply understand their needs, pain points, and strategic priorities

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• Map out end-to-end business processes, identifying areas for improvement or automation through Salesforce

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• Collaborate with key stakeholders across Commercial Operations, Sales, Marketing, and Finance to understand and shape commercial requirements

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• Ensure business users are informed and prepared for platform changes, working alongside training or change management teams as needed

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• Own and manage the Salesforce Jira backlog, ensuring all user stories and tickets are well-documented, prioritised, and ready for development

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• Act as the voice of the Salesforce product in meetings, key updates, and broader project sessions, keeping business goals clearly represented in every decision

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