Company: The Boots Company PLC

Apply for the UX Lead – Mobile App

Location: London

Job Description:

Shift Pattern: Full Time

Contract: 12M FTC

Recruitment Partner: Matthew Nelligan

Lead the design and development of user‑centric mobile app experiences.
Directly manage a team of Product Designers, with a meaningful commitment to their development and day‑to‑day performance.
Provide hands‑on coaching, design direction, and honest feedback that helps each designer grow and deliver their best work.
Collaborate with cross‑functional teams to drive innovative solutions.
Utilise your expertise to enhance user engagement and satisfaction.
Hold accountability for the quality and effectiveness of all UX artefacts produced within the App domain during the agile development cycle.
Ensure design decisions balance user needs, business goals, technical feasibility, and accessibility compliance.
Maintain awareness of how the App experience interacts with adjacent product areas, ensuring a holistic and coherent user journey.
Work within and contribute to the evolution of shared UCD process, design system, and brand guideline.
Partner with the Product Lead to contribute to the app product vision and UX backlog, grounding recommendations in user insight and data.
Continuously identify experience improvement opportunities and help define the longer‑term UX direction for the domain.

Hands‑on experience designing native mobile apps for iOS and/or Android.
Experience bringing an autonomous, established team into alignment with wider organisational design standards or governance frameworks.
Familiarity with agile and lean UX methodologies within a large, cross‑functional product organisation.
Deeper specialism in one UX discipline—such as product design, user research, content design, or accessibility—alongside breadth across others.
Experience in retail, e‑commerce, or consumer‑facing digital products.

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Posted: June 10th, 2026