Service/Installation Engineers

Field-based Service/Installation Engineers

Location: Edinburgh/Glasgow

Role Overview

FMS Fire and Security Ltd. are seeking highly motivated and skilled Service/Installation Engineers to join our growing team. This is an exciting opportunity to work in a fast-paced, dynamic environment where you can make a real impact on system reliability and customer satisfaction.

Responsibilities

• Inspect, maintain, and install a wide range of fire and security systems
• Diagnose faults and carry out repairs efficiently and effectively
• Manage your workload independently, ensuring all tasks are completed on time
• Deliver outstanding customer service, building strong relationships with clients
• Provide expert advice and technical support to customers
• Maintain accurate records of work carried out and systems serviced

Additional Duties

• Participate in the standby and call‑out rota
• Respond promptly and effectively to urgent service requests and emergencies

Skills and Experience Required

• Proven experience in fire and/or security system servicing
• Strong problem‑solving and diagnostic skills
• Excellent communication and customer service abilities
• Ability to work independently and manage time effectively
• Full UK driving licence

What We Offer

• Salary is between 30-40K plus overtime plus call‑out allowance (only for service engineers)
• Company vehicle, tools, fuel card, uniform provided
• 25 days holiday plus bank holidays
• Opportunity for career progression
• Supportive, professional and forward‑thinking working environment
• Ongoing training and development
• Company bonus scheme
• Death in Service benefit
• Contributory pension scheme

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

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