Customer Service Colleague – Manchester Airport

Customer Service Colleague – Manchester Airport

First Call Aviation is looking to recruit Customer Service Colleagues for Manchester Airport.

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Enjoy making memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

Part Time 25hrs per week

Shifts between 3am – 8pm (5 days on, 3 days off)

Commission Structure!

Key Responsibilities

• Provide an excellent level of customer service, assisting with greeting and passenger documentation.
• Check-in and processing of passenger boarding cards and bag tags.
• Board and process customers at the boarding gate.
• Responsible for following strict safety and security regulations.
• Assist customers to ensure a smooth journey through the airport.

Required skills

• Ability to work in a fast paced environment
• A high standard of literacy and numeracy
• Ability to be able to work varied start and finish times
• Able to work as part of a team
• Good communication skills
• Strong IT skills

Security Checks

• Be able to provide 5 years address history
• Be able to provide 5 years reference history (employment/education/benefit claim/character)
• To obtain a full airside ID

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