Responsibilities
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
- Flexibility to work evenings, weekends, and holidays as required.
Qualifications
- You will have previous experience in a Supervisor or Team Leader role within a hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
Benefits
- A generous share of Tronc.
- A personalised training programme to get you up to speed.
- Free yummy pizzas and soft drinks on every shift.
- Free sourdough bread to cook at home.
- Ongoing personal growth and development with our Franco Academy.
- 28 days holiday.
- Employee Assistance Programme with the Burnt Chef.
- A pension scheme to set you up for the future.
- Annual social events.
- Staff discount when dining in any Franco Manca, The Real Greek restaurants.
- Employee referral scheme – earn from the great people you know.
- Opportunities all over the UK to grow your career.
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