Manufacturing IT/OT Support Technician
Location: Worcester (Worcester Six Business Park, WR4 0AD) – Onsite
Contract: 6‑Month Rolling
Hours: 37 per week
Pay: £30‑£40 PAYE / £40‑£54 Umbrella (Inside IR35)
Overview
We are currently recruiting for a Manufacturing IT/OT Support Technician to join Siemens Energy at their Worcester site. This is an excellent opportunity to work within a critical manufacturing environment, supporting the delivery of secure, efficient, and standardised digital operations across production systems.
Role Purpose
You will play a key role in supporting the convergence and development of IT/OT systems, ensuring secure and resilient operations aligned with corporate standards. Working as part of a small, agile team, you’ll deliver high‑quality digital services to production areas while collaborating closely with engineering, operations, and global IT teams.
Key Responsibilities
Operational Support & Optimisation
- Provide hands‑on support for IT/OT systems within the manufacturing environment
- Collaborate with engineering, operations, and maintenance teams to maximise uptime and performance
- Support local and global manufacturing software solutions
- Assist IT Technical User Support activities, including holiday cover
Project Implementation
- Support delivery of local IT/OT projects
- Ensure compliance with global standards such as ISO/IEC 27001 and IEC 62443
- Maintain hardware and software standards across production systems
Network & Asset Management
- Configure and maintain secure OT network connectivity, including vendor equipment
- Document local network architecture and configurations
- Manage OT assets and support business continuity and disaster recovery planning
Cybersecurity
- Support secure and resilient IT/OT operations across the factory
- Work with global cybersecurity teams to implement and improve security measuresSupport secure onboarding of new digital assets
- Ensure adherence to cybersecurity and patch management standards
Collaboration & Communication
- Act as a technical liaison between IT, OT, engineering, and business teams
- Contribute to global IT/OT initiatives and standardisation efforts
- Deliver high‑quality service aligned to performance and security metrics
Skills & Qualifications
Essential
- Degree in Information Technology, Engineering, or a related field
- Experience in a technology support role, ideally within manufacturing or OT environments
- Knowledge of IT networking fundamentals
- Understanding of cybersecurity frameworks / industrial cybersecurity principles
- Strong communication and stakeholder engagement skills
- Ability to manage workload effectively and solve problems independently
Desirable
- Experience with IIoT connectivity (e.g., OPC UA)
- Exposure to cloud platforms such as AWS Connected Factory
- Familiarity with OT hardware including PLCs, HMIs, and industrial sensors
Additional Information
- Location: Siemens Energy Limited, Worcester Six Business Park, WR4 0AD
- Contract: 6‑month rolling
- Working Hours: 37 hours per week
- IR35 Status: Inside IR35
- Pay Rate: £30‑£40 PAYE (£40‑£54 Umbrella equivalent)
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
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