Sales Associate

Responsibilities

• Assist customers in discovering fragrances that suit their tastes, occasions, and preferences
• Maintain impeccable presentation standards across the department
• Work collaboratively with your team to achieve sales targets and KPIs
• Stay curious and proactive in learning about new launches, brands, and fragrance trends
• Handle transactions efficiently and accurately, ensuring a seamless experience

What We Are Looking For

• A genuine love for luxury retail and fine fragrance
• Previous experience in a similar role
• A confident, engaging, and friendly approach to customer service
• A hunger to learn and master our products inside out
• Flexibility to work 15 hours weekly on a rotating schedule (including some weekends)

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation.

Benefits

• Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)
• Up to 40% store and restaurant discounts
• Subsidised staff restaurant using Fortnum’s ingredients
• 28 days holiday pro-rata + a day off for your birthday and 5 extra wellbeing days off
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years
• Subject to terms and conditions

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