Company: Aptia UK Limited
Location: City of Edinburgh
Job Description:
Aptia UK Limited is seeking an experienced Contact Centre Manager for its First Contact Team based in Edinburgh. This hybrid role will focus on delivering exceptional service and ensuring compliance while driving operational excellence.
The ideal candidate will possess proven contact centre leadership experience, strong people-management skills, and a solid understanding of regulatory frameworks. You’ll lead a team, monitor performance, and champion continuous improvement initiatives.
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Posted: June 10th, 2026