Drive Ltd – Business Administration Apprentice (Customer Service, Central Admin & H&S Pathway)
Employer:
ACT Training Ltd
Location:
Unit 8 Cefn Coed, Cardiff CF15 7QQ
Pay:
£8 per hour
Contract Type:
Hours:
Full time
Disability Confident:
No
Closing Date:
21/06/2026
About this job
Drive is a values‑led social care organisation committed to supporting people to live the life that matters to them.
This apprenticeship offers a unique opportunity to gain hands‑on experience within a busy HR, Learning & Development and Wellbeing environment.
You will work alongside a supportive and experienced team, contributing to real organisational processes such as recruitment, onboarding, training coordination and employee support.
This role provides a strong foundation for a future career in HR, Learning & Development or wider business support functions, with structured learning built into the role through the Level 2 qualification
- Act as a first point of contact at reception, welcoming visitors and managing telephone enquiries
- Provide customer service support, responding to emails and liaising with colleagues across departments
- Support general office administration, including handling mail and maintaining office supplies
- Update spreadsheets, databases and records accurately in line with data protection standards
- Assist with health & safety administration, including maintaining compliance logs and supporting awareness activities
- Support training coordination, internal meetings and staff events
- Maintain accurate and confidential records
- Contribute to team discussions and support continuous improvement of processes
- Friendly, customer‑focused manner
- Experience in customer service or reception (any setting)
- Interest in health & safety or wellbeing activities
- Basic spreadsheet or data entry skills
Important Information for Applicants: Please note that, due to funding regulations, applicants who already hold a degree are not eligible for this opportunity.
If you hold a degree, please do not apply, as your application will not be considered.
To apply, please send your CV along with a cover letter outlining your suitability for the role via email.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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