Administration Executive
Salary: £25,000 circa per annum
Hours: Monday to Friday, with occasional weekend days as required
Location: Leeds
Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administration Executive to join a growing travel business and play a key role in supporting the operations, sales, and customer service teams. This role will be responsible for ensuring the smooth day-to-day administration of the business, maintaining high standards of accuracy, professionalism, and customer care. There will be a requirement in peak times to cover in other departments including sales and service.
Administration Executive Key Responsibilities
- Conduct quality checks on all booking elements before confirmations are issued, ensuring deposits have been correctly taken and all documentation has been provided accurately.
- Process and chase tickets, maintaining accurate ticket reports.
- Review confirmation and cancellation invoices to ensure accuracy.
- Manage after-sales administration, including amendments, refunds, and customer call backs.
- Support clients with travel enquiries and processing reservations
Administration Executive Skills required:
- Experience working in travel with a Travel Agency or Tour Operator
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Outstanding communication and customer service skills.
- The ability to prioritise workloads and meet deadlines.
If you are looking for a varied and rewarding role within the travel industry and enjoy working as part of a dynamic team, we would love to hear from you. Please apply below or send your cv to Rachel@candm.co.uk
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