Senior Human Resources Business Partner – Retail – London
Our client is a fast-growing international fashion brand operating at the intersection of style, culture, and innovation. With a strong digital presence and an expanding retail footprint, the company has built a loyal global customer base by staying trend-led, being entrepreneurial, and delivering an exceptional customer experience.
As the business continues to scale, they are looking for a Senior Human Resources Business Partner to support their retail organization and help shape the next chapter of their people strategy.
About the role:
This is an exciting opportunity for a commercially minded HR professional to partner closely with retail and corporate leaders in a dynamic, high-growth environment. Acting as a trusted advisor, you will support key people initiatives across performance management, employee relations, talent development, workforce planning, and organizational change.
The successful candidate will combine strategic thinking with a hands-on approach, helping leaders build high-performing teams while ensuring a positive and engaging employee experience across the business.
Job Responsibilities:
- Partner with retail and corporate leaders on organizational design, workforce planning, talent strategy, and change initiatives
- Translate business priorities into people strategies that drive engagement, performance, and retention
- Support retail leadership teams while acting as a key link between field operations and head office functions
- Lead performance management activities, including coaching, development planning, and talent reviews
- Partner with leaders on succession planning and internal talent development initiatives
- Manage employee relations matters, investigations, performance concerns, and disciplinary processes
- Guide employment legislation, HR policies, and best practices
- Support leaders through periods of growth, transformation, and organizational change
- Drive employee engagement initiatives and contribute to a strong company culture
- Collaborate with Talent Acquisition, Payroll, and HR Operations teams to deliver a seamless employee experience
- Use workforce data and insights to identify trends and provide recommendations to business leaders
- Support HR projects and continuous improvement initiatives as the organization grows
Requirements:
- MUST: 8+ years of HR experience, including experience as an HR Business Partner within retail, fashion, consumer, or multi-site environments
- MUST: Experience supporting both retail/field-based and corporate employee populations
- MUST: Strong employee relations experience and knowledge of UK employment law
- MUST: Proven ability to influence, coach, and partner with leaders across multiple levels
- Experience leading performance management, talent development, and organizational change initiatives
- Strong commercial acumen with the ability to align people strategies with business goals
- Experience working in fast-paced, high-growth environments is highly preferred
- Excellent communication, stakeholder management, and relationship-building skills
- Bachelor’s degree in Human Resources, Business, or a related discipline
Why join our client:
- Join a rapidly growing fashion brand with an ambitious growth journey
- Partner directly with leaders and influence key people decisions
- Play a key role in shaping and scaling modern HR practices
- Fast-paced, collaborative environment with significant opportunity for impact and growth
Ready to help shape the people experience of a fast-growing global fashion brand? Let’s talk!
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