Hybrid Customer Care Team Lead – Experience & Compliance

Moneybox is looking for a Customer Care Team Lead (Maternity Cover, 12 months) to optimize customer operations while ensuring a seamless experience during sensitive customer journeys.

You’ll lead a team and support Care Executives while handling complaints and overseeing operations for vulnerable customers.

This role is hybrid, requiring two days in the London office and three at home, and comes with a strong commitment to diversity, equity, and inclusion.

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