Service Reliability & Incident Manager – Connectivity

Areti Group | B Corp™ seeks a proactive Service Assurance & Support Coordinator to oversee service performance. This hybrid role involves managing fault coordination, incident response, and operational support to maintain customer service stability.

Ideal candidates will have strong telecom experience, a solid grasp of broadband technologies, and exceptional communication skills. The position offers the opportunity to contribute to process improvements while ensuring service continuity and effective issue resolution.

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