Credit Controller

At Sciensus, we’re growing—and now we’re looking for a driven, detail-focused Credit Controller to join our high-performing finance team.

This is a hybrid working role, coming into our Burton office two days a week.

The Role

As a Credit Controller, you’ll play a vital role in keeping our cash flowing and operations running smoothly. You’ll take ownership of customer accounts, working proactively to ensure invoices are paid on time while building strong relationships across teams and with customers. This is a fast-paced, high-volume environment where your organisation, communication, and problem-solving skills will shine.

What You’ll Be Doing

• Proactively chase payments via phone, email, and letter
• Manage aged debt and prioritise collections activity
• Escalate non-payment issues and provide clear updates
• Act as the key contact for invoice disputes
• Investigate and resolve queries with billing, pricing, and customers
• Support accurate cash forecasting
• Maintain detailed account records using systems like Get Paid
• Build relationships with customers and third-party payment providers
• Deliver weekly/monthly reporting and admin tasks
• Identify process improvements to boost efficiency and cash flow

What We’re Looking For

• Experience in credit control, sales ledger, or similar fast-paced finance roles
• Strong communication skills and confidence dealing with customers
• Excellent attention to detail and numerical accuracy
• Ability to stay calm under pressure and manage high workloads
• Experience resolving queries and reconciling accounts

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