Service Desk Team Lead — Hybrid Role with Profit Share

GET STAFFED ONLINE RECRUITMENT LIMITED is seeking a Service Desk Team Lead based in Ringwood, Hampshire. You will manage the Service Desk team, ensuring exceptional service delivery to customers while overseeing the incident and request lifecycle.

The ideal candidate will have experience in IT customer service and ITIL v3/v4 best practices. The position offers a competitive salary of £27k – £29k DOE along with benefits such as hybrid working, company profit share, and a generous leave policy.

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