Team Leader: Proactive Outreach for Tenancy Sustainment

Company: Pinnacle Group Limited
Apply for the Team Leader: Proactive Outreach for Tenancy Sustainment
Location: London
Job Description:

Pinnacle Group Limited is seeking an experienced Team Leader to oversee the Outreach Support Service within the Homes Customer Experience team. This role involves leading a team aimed at supporting customers with complex needs to sustain their tenancies.

The ideal candidate will have a proven leadership record in social housing and a strong understanding of housing legislation. Responsibilities include managing service delivery, overseeing needs assessments, and ensuring best practices for tenancy sustainment.

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Posted: June 11th, 2026