Company: Salt Digital Recruitment
Location: London
Job Description:
Salt Digital Recruitment is seeking a Live Chatbot Performance & QA Manager for a 6-month FTC opportunity, either remotely or from London 1 day per week. This role involves ownership of chatbot and live chat performance and working closely with technical and customer teams.
Key responsibilities include auditing interactions, monitoring metrics, and ensuring compliance with regulatory requirements. The ideal candidate should possess experience in chatbot quality assurance and stakeholder management skills.
The salary is up to £50,000 depending on experience, with a strong emphasis on improving user experience through technology.
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Posted: June 11th, 2026