Google – Waltham Cross, UK
About the job
Google isn’t just a software company. The Hardware Operations team monitors the state‑of‑the‑art physical infrastructure behind Google’s powerful search technology. As an Operations Technician, you’ll install, configure, test, troubleshoot and maintain hardware (servers and components) and server software (Google’s Linux cluster). You’ll also configure complex networking components and networks, routers, hubs, bridges, switches, and protocols. A typical day involves manual movement and installation of racks, which can be physically demanding.
Qualifications
- Bachelor’s degree or equivalent practical experience.
- Experience with computer hardware and server hardware or troubleshooting/diagnosing.
- Experience with operating systems and networking protocols.
- Experience in project management and working with cross‑functional stakeholders and leadership.
- Ability to perform lifting, carrying or moving equipment up to 50 lbs, including use of safety equipment such as ladders, step stools, personal protection equipment, safety harnesses per guidelines.
Preferred qualifications
- Experience in maintenance and monitoring of server systems.
- Experience working within a data center or network operation center environment.
- Experience with Linux operating systems.
- Ability to collaborate and partner with teams to overcome issues.
- Ability to travel up to 20 % of the time internationally.
Responsibilities
- Contribute to and lead efforts/projects in the deployment, maintenance and support of Google Cloud region infrastructure.
- Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
- Help test and troubleshoot new server hardware components and designs.
- Configure and troubleshoot OS‑related issues on servers.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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