Night-Shift Helpdesk Customer Advisor

Company: Mitie Cleaning & Hygiene Services
Apply for the Night-Shift Helpdesk Customer Advisor
Location: Birmingham
Job Description:

Mitie Cleaning & Hygiene Services in Birmingham is hiring for a customer service role within their Helpdesk team, working a 7pm to 7am shift pattern. You’ll be responsible for delivering top-notch customer service and resolving queries effectively while adhering to key performance indicators.

The ideal candidate will have experience in customer service, a strong sense of ownership, and the ability to work flexibly and collaboratively as part of a team. Benefits include a virtual GP, financial wellbeing assistance, and various lifestyle perks.

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Posted: June 11th, 2026