Warehouse Supervisor
Location: Manchester (M12)Working pattern: Onsite | Full-time | Shift-based (37.5 hours per week)Pay: £14.30 per hour
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery‑only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands‑on environments and want to help redefine how food and groceries reach customers—come join us on the ground.
What You’ll Be Doing
You’ll be joining the HOP Operations team. This team is responsible for the end‑to‑end management of our rapid grocery delivery sites, ensuring inventory accuracy and lightning‑fast dispatch.
- Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers.
- Manage Inventory Rigour: Unload deliveries according to procedure, ensuring total accuracy of product locations, date rotations, and claims logging.
- Maintain Operational Standards: Ensure the warehouse remains clean, tidy, and safe at all times, dealing with hazards urgently and conducting regular H&S checks.
- Collaborative Leadership: Partner with the Warehouse Assistant Manager and Manager to ensure the site runs smoothly and employees follow company procedures.
- Ownership of Stock Integrity: Ensure stock counts are 100% accurate across all designated counting areas.
What You’ll Need to Thrive
- Operational Experience: Proven ability to work effectively in fast‑paced environments (FMCG, Retail, Warehouse, or Last‑mile delivery is a major plus).
- Performance Driven: A track record of hitting goal targets, such as pick times or dispatch KPIs.
- Natural Leadership: A ‘lead by example’ mentality with a genuine passion for motivating and coaching junior team members.
- Problem‑Solving Mindset: A proactive approach to finding new ways to improve site operations and resolve challenges as they arise.
- Adaptability: The ability to work autonomously while contributing to a high‑energy, positive team environment.
What We Offer
- See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences.
- Grow through doing: Develop leadership skills in a fast‑paced environment with structured progression pathways.
- Be part of a tight‑knit culture: Work collaboratively in an environment that values support, ownership, and resilience.
- Flexibility that works for you: Many roles offer flexible scheduling, including evening and weekend shifts.
- Free monthly Friday lunch on Deliveroo
- 25 days’ holiday (with increases based on service)
- Career development and access to learning opportunities
- Life assurance and wellbeing support
- Access to great discounts and free Deliveroo Plus!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, religion, or belief. If you have a disability or long‑term health condition and need support or reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
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