Casual Concierge

Job Ref: AM15474

Branch: Hilton Edinburgh Carlton

Location: Hilton Edinburgh Carlton, Edinburgh

Salary/Benefits: Competitive Salary

Contract type: Casual

Hours: Full Time

Posted date: 30/05/2026

Closing date: 26/07/2026

We have an exciting opportunity for a Casual Concierge to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality, this is the job for you!

Qualifications

• Excellent communication and interpersonal skills
• Enjoys working as part of a team and independently
• Ability to remain calm and courteous under pressure
• Strong organizational and multitasking abilities
• Flexibility to work shifts, including evenings, weekends, and holidays

Responsibilities

• Greet and welcome guests, residents, or clients warmly upon arrival
• Help guests, including luggage handling and package deliveries
• Deliver the guest’s mail, newspapers and express check‑out bills to their rooms
• Always demonstrate a high level of customer service
• Implement security and emergency procedures when required

Benefits

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

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