Hybrid Customer Support Technician — Onboard & Bug Fixes

SafeContractor in Cardiff is hiring a Customer Support Technician for a permanent role, reporting to the Team Leader. The successful candidate will engage customers, manage queries, and support onboarding processes while ensuring exceptional customer experience through effective communication.

The role demands strong multitasking abilities and problem-solving skills, contributing to a hybrid workplace policy where employees work three days a week in the office.

Benefits include enhanced parental leave and a generous healthcare plan, among others.

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