We are hiring Part-Time Sales Assistants to join one of our exciting stores based in Brighton.
Please note: this is a part-time job, working X hours per week. The ideal candidate will be flexible Monday – Sunday, but mainly working during our busiest days at the weekend.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role
As a Sales Assistant, you are the heartbeat of our business. You’ll live and breathe our products, showcasing them with style, piecing together sets, accessories, and product add-ons. Your number one objective is to help provide the best shopping experience for our guests and offer the best experience on the high street.
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcasing our products early. You will be involved in creating a first-class shopping experience for our customers through exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best-matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
We are looking for outgoing people with a friendly, organised and can-do attitude. You will be positive, approachable and confidently initiate conversations with customers.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of our shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help build a vibrant team and customer experience. Diversity helps us bring different perspectives, learn from one another and build high-quality service.
Recruitment Process
We review applications on an individual basis. If we feel you would be a good fit we’ll invite you for a group interview to determine if we’re a good fit for you.
Equal Opportunities
Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made prior to you attending an interview.
Under-18 Working Restrictions
If you are under 18, you will not be able to work past 10 pm. Some of our stores have extended opening hours over the festive period.
Right to Work
You must bring along your Right to Work documentation to the interview in order for us to progress with your application.
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